Diego Mazo

A bit of myself.

I was born in the most beautiful bay,

It is not San Francisco, it is Santander.

I'm curious, eager to learn new things everyday.

Risk taker, uncertainty fan, status quo challenger.

Love to listen to others all they have to say.

Designer, researcher, professor and entrepreneur.

From insights to what you have to pay

Intuition with analysis. Versatile doer & thinker

What do you wanna play?

You choose: Ball, tennis or soccer.

Daily smiles, jokes and laughs anyway

Professional and sincere. Do you dare?

what do people say about me?

Diego is a verhaal creative and entrepeneurial design thinker and customer centricity professional. At Aegon he designed all by himself our Life Event Service Design approach, amfoor example of bringing CX theory into practice.
— Rien Brus, VP customer experience at aegon
Diego proved to be a quick and eager learner and soon grew into an important pillar of the Strategy and Service Design team. Consequently he was entrusted with considerable areas of responsibility such as project management both from a planning and client relationship as well as content perspective. His proactive and positive attitude, sense of humor and intelligence make him a joy to work with and he will be an asset to any team who is lucky enough to bring him on board.
— Juliane Trummer, VP Strategy and Design at mormedi
What impressed me the most about Diego was the global vision and control he has about the project, and how he is capable to find the way of going through. He has a big knowledge of the methodology, and the maturity and resources to take the adequate decisions that make real progress in the project
— Enrique Miñarro, Lead Designer at Mormedi